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Refund Policy

Last updated: September 29, 2026

1. Digital Service

GitanaAstroMirror is a digital subscription. Access to Premium features begins immediately after payment.

2. Website Purchases (Stripe) — 14-Day Refund Window

For Premium bought on astromirror.app, you may request a full refund within 14 days of your initial purchase if you have used fewer than 20 AI questions. Send your request to refunds@astromirror.app with your account email. Renewal charges are non-refundable; cancel any time from Manage Billing to stop future charges, and access continues until the end of the paid period.

Approved web refunds are returned to the original payment method through Stripe within 5–10 business days.

3. Apple App Store Purchases

Subscriptions bought in the iOS app are billed by Apple. We cannot issue refunds for them; request a refund from Apple at reportaproblem.apple.com, under Apple's policies.

4. Google Play Purchases

Subscriptions bought in the Android app are billed by Google Play and refunds follow Google Play's refund policies. Request a refund through your Google Play order history or Google Play Help.

5. Contact

refunds@astromirror.app